Returns & Exchanges

Returns & Exchanges at J Theresa

Hi loves, we pack our items with care and make sure each package is sent out correctly. We do not accept returns; however, please check out below if there are additional things we can help out with!

    Damages and issues


    Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.

    I got my order and something's wrong, what do I do?


    Please contact us at contact@jtheresa.com within 5 days of receiving your order. If you received a defective, damaged or incorrect item, make sure to include photos with your order number when contacting us.